Mountain Lodge 190

"Airbnb Review #567334603800892116 #143980"

Great place to stay when enjoying Snowshoe Mountain! Super close to everything in the village and a short walk to the slopes.

"Airbnb Review #565247961698876323 #143266"

Place worked great for a quick trip to Snowshoe. Great location, easy ski-in/ski-out (would recommend renting a locker for your gear), easy check-in and parking. Would stay again.

"Airbnb Review #555034643961886918 #142308"

Nice place. I’m a quiet end of the hall. Easy access to the parking lot from the end door.

"Airbnb Review #539076043213388972 #139098"

A great place to stay. Right next to ballhooter lift and just a couple of minutes away from the village by foot. Lodge is a little dated but the unit is nice and the listing is accurate.

"Airbnb Review #539777868233839331 #139451"

The room was clean and perfectly fine for what we needed. We just needed a place to crash while we were skiing. Nothing fancy and nothing terrible. Also a good rate.

"Airbnb Review #534791540622314526 #139057"

At the last minute my wife became sick with COVID and it was too late to cancel. Robert was accommodating and allowed us to let our former neighbors use the condo as they live close to Snowshoe and had some flexibility. They loved the place and below is their review. They are also super hosts on Airbnb with a 5 star rating.

Our stay at Mountain Lodge 190 was lovely. The unit accommodated our family of 2 adults + 4 teens. The view of the sunrise is beautiful and inspired us to get outside to ski. The unit was very quiet, as it is located at the end of the hall. We did not hear any noise from adjacent units. We used the entrance across from our unit to quickly exit the condo and to walk easily to the slopes. We were happy with the quick ski in/ski out access we had to multiple runs and Ballhooter lift. Due to COVID restaurant closings, we very much utilized the kitchen, and it met our needs. Not fancy, but quite functional. The unit is small, but we had no problem with 6 of us eating all 3 meals in the space. The beds were comfortable; they appear to have 2 inch memory foam toppers and we slept soundly. As mentioned by others, the washer and dryer are small, but they did the job of drying wet snow gear. Do not plan on washing your home laundry though. We spent almost all our time outside. When we came in, we were pleased that the sofa and chair were comfortable, that each bedroom had a TV, and loved the excellent water pressure in the showers and the abundance of hot water. Our family had a wonderful stay!

"Airbnb Review #521743651142056628 #137058"

The place was ok but not light on the hallway for walk to the room

"Airbnb Review #505813476171569762 #134789"

Great place

"Airbnb Review #449880398265353091 #125699"

Unbeatable location, clean, excellent check in with 24 desk staff, spectacular sunrise views, good communication.

"Airbnb Review #424620569626756504 #120245"

Great Place, Love how it is on the 1st floor on the far side of the lodge with quick access to the parking for your gear yet still close to everything. The view in the morning is Gorgeous with the Sun coming up over the mountain.

"Airbnb Review #414413513495443154 #117954"

nice clean place, easy access from the side door and a great view, will be fantastic when the deck is completed

"Airbnb Review #399985076515943693 #115188"

The place was super clean and the host were quick with responses . We had a pleasant stay

"Airbnb Review #770485286 #111468"

Wonderful view of the mountains, we actually saw a huge rainbow! Great location on the first floor very easy to load and unload. Very clean place with exactly what you need. We cooked breakfast every morning and enjoyed the view while drinking coffee.

"Airbnb Review #764784063 #109688"

This place is adequate - not a particularly great value for the price, but perfectly serviceable.

It was clean enough, and the kitchen is well supplied. There's a french press, a keurig, and a drip coffeemaker. There's also a blender and a cake knife. The view is fantastic. Those are the pros.

The cons are there is no working air conditioning, as disclosed in the Amenities part of the listing. There is a portable unit in the room but we couldn't get it to turn on and the building maintenance was totally unresponsive, perhaps due to Memorial day weekend. The walls aren't super thick, so you can hear hallway noise, and the interiors of the building - the art, the carpet, the trim, etc are all very dated and kinda crappy looking. The washer and dryer look original - the place was built in 1981. Finally the place feels a little cramped in the main room, if you are planning on cooking in and eating there.

On the whole, it's a fine base camp from which to enjoy the mountain. I wouldn't be surprised to find more modern and more comfortable accommodations for the same price point if I went looking again, but as it goes this was fine.

"Airbnb Review #743065659 #102194"

Amazing location, great place!

"Airbnb Review #741729318 #102126"

Met expectations. Basic place for a decent price. Has all of the kitchen amenities you could need and places to store your gear.

"Airbnb Review #739077149 #101004"

Awesome, clean, great location!

"Airbnb Review #735778204 #100846"

I don't consider what I'm about to say a bad review but more of advice to the owner and future guests. This place needs some work, some updating, some repairs and cleaned a little better between guests. The location is great, the parking was convenient, the view was awesome. I just feel like this condo has potential of being more than what it is. With some new flooring, new mattresses, some kind of ventilation to cool the front bedroom, bathroom and updated appliances this would be worth the money. We made the best of the weekend despite the issues but I wouldn't stay here again unless these things were addressed.

"Thanks for having your condo sparkling clean"

Pros: This place was sparkling clean and had good views of the mountains. The beds where comfortable and the location was perfect. We even had our nightly view of deer eating from our balcony. The host was friendly and communicated with us in a timely manner. Cons: Not the host’s fault, but the room by the entrance got a little hot due to the weather being hot outside. The host was accommodating and left boxed fans, but it didn’t work much due to no AC in the unit. He provided a portable AC, but we couldn’t move it to the bedroom. Again, not having AC was disclosed beforehand so it was not the host’s fault. Overall, we had a great time and the 2 bedroom condo was a great value. I would recommended this place for small families looking for a great value, cleanliness and good Mountain View.

"HIghly recommended!"

This place was very clean, great value and had a great location. Highly recommended!

"Great condo!"

great condo

"Nice place to stay at!"

This is a nice place to stay at.

"Pretty basic condo and happy skiing!"

Super close to the slopes and near the end of the hall so very convenient for loading/unloading the vehicle. Inside was pretty basic, not fancy but not terrible by any means. Having 2 bedrooms and 2 bathrooms was very nice being that there were 5 of us on this trip. Balcony is convenient for cigarette smokers, plus we saw some wild deer so that was cool! Pull out bed in couch is hella lumpy and TV kinda sucks... And bring your own blankets because their extras in the closet were super funky... Overall this place gets the job done if you are planning on spending most of your time on the slopes. If you are looking for luxury this is not the place! Happy boarding/skiing!!

"Just as described!"

Just as described!! We were not disappointed. We would stay here again.

"Great experience"

The property was just as expected. Close to the slopes. The unit was clean and comfortable. We had a great weekend.

"Perfect!"

Great condo. Perfect location.

"Great condo and perfect location!"

Great condo. Perfect location.

"Nothing special"

Owner did not communicate with us, kitchen was so so. Nothing special could have gotten same experience for less price somewhere else.

"Couldn’t ask for anything better!"

Great place to stay very clean couldn’t ask for anything better.

"Great place with good value!"

Great place with good value.

"Power outage"

Two power outages caused us to depart one day earlier than scheduled. No remote for second bedroom, otherwise good.

"Had everything we need!"

We had everything that we needed for the trip and stayed at the ski mountain. Was very clean and very organized. Recommend!

"Had everything we needed!"

The place was great. Beds were comfortable and the kitchen had everything we needed to cook our meals.

"Great location"

Exactly what we needed for two adults and two kids. Easy walk to slopes and right off ballhooter lift.

"Recommended!"

Great location and would recommend for a quick getaway.

"Perfect Stay"

Nice spacious condo. Everything was perfect for our stay. Was very comfortable. Was even thrilled to have pans that didnt stick. Smile. Just a reminder to take dish soap and if you plan to cook, you'll need oil and spices.

"The condo was okay!"

The condo is in a great location and close to slopes. Master bedroom was very roomy but second bedroom was quite small. Sleeper sofa mattress is really thin and flimsy. Our grandson was so exhausted from snowboarding all day he crashed at night. But I would not recommend for adults. Overall, the condo was ok.

"Great !"

Very clean. Great location. Wonderful time.

"weekend get away"

property was nice and clean. a little small for six people. one couple slept on the sofa bed which was not very comfortable. Overall this was a very nice place and we would stay again

"Highly recommended!"

Very clean and quiet location with a great view of the mountain. We were there during bike season for the women’s camp. Super easy access to the MAC for bike rental, village and bike park access. The locker storage for our bikes was easy to use as well. Highly recommend.

Great place!

"Mid Week Ski Vacation"

The beds and furniture was very comfortable. Quite at night, convenient to slopes. Only negative would be that it is located in one of the older lodges. Good place to stay for skiing.

"Good location"

Unit was good for my husband, myself, daughter and granddaughter. Beds are comfortable and kitchen was well stocked with everything we needed. Beautiful view!

"Good location"

Unit was good for my husband, myself, daughter and grandaughter. Beds are comfortable and kitchen was well stocked with everything we needed. Beautiful view!

"Highly recommend for weekend getaway!"

Awesome location, had everything we needed. Short walk out to the top of Ballhooter lift - really convenient. Comfy space and highly recommend to anyone looking to get away for the weekend!

"Loved our time at ML190!"

We loved our time at ML190. The hosts were very informative before our stay. Some updates could be made, but they aren't "deal breakers."

"Great host!"

Chris was a great host and very helpful!

"Loved the washer/dryer"

I loved the washer and dryer. It was a pleasant surprise to see laundry pods and dryer sheets in addition to the dishwasher soap. The last place I stayed at ML had no dishwasher soap and had to use our own hand soap for the dishes. I loved the adult size daily ware and amount of dishware provided, everything I could think of was included. Several serving dishes and two pitches for drinks. The only thing I would ask is when it snowed, the rug got wet by the slider. The more snow the wetter it got. I did not realize it until my socks were wet and noticed the darker spots on the rug was water. I would definitely rent again. Great job providing all the necessary things a guest renter would need.

"all the things you expect at rental and much more"

I loved the washer and dryer. It was a pleasant surprise to see laundry pods and dryer sheets in addition to the dishwasher soap. The last place I stayed at ML had no dishwasher soap and had to use our own hand soap for the dishes. I loved the adult size daily ware and amount of dishware provided, everything I could think of was included. Several serving dishes and two pitches for drinks. The only thing I would ask is when it snowed, the rug got wet by the slider. The more snow the wetter it got. I did not realize it until my socks were wet and noticed the darker spots on the rug was water. I would definitely rent again. Great job providing all the necessary things a guest renter would need.

"Clean, comfortable, optimal positioning for slope side access."

Highly recommended for 4 adults to stay any length of time.

"A comfortable, cozy and homey experience!"

We're frequent renters in Mountain Lodge and Chris's place rates up there: nicely appointed and updated (new carpet and furniture) as shown! Beds and sleeper sofa comfort are about what you'd expect for being away from home. Kitchen has what you need and was as shiny and clean as the whole place. In short, we appreciated Chris allowing a one night rental and you can't beat the value of staying in ML (location at top of Ballhooter lift!). This unit is at far end, but on ground floor, and with luggage cart it's no big deal (if you mind the walk then what are you doing at place like Snowshoe anyway? Haha! We definitely would stay here again and recommend it to you.

"Family Had a Blast - Great Location!"

We booked this place for our family getaway over the long weekend and it was a pleasant stay there with all the arrangements nicely done. The house was absolutely clean with all sheets and linen perfectly set up. The view is exactly as described in the site. I would recommend this to all traveling to snowshoe for quite and a cozy stay.

"Great place!"

Great place. Will definitely use again if available.

Great value!

"Great Place!"

This place is well set up and well-stocked for the maximum number of visitors in the listing. The room has a great view of the mountain. There is a very small washer-dryer with this unit that is functional. The unit is near the end of the hall, so foot traffic is a little less than it would be on the interior. There is no ski-locker for this unit, so skis must be stored in the room. This unit is in Mountain Lodge, which is a little dated and worn, but the ski-in ski-out access is excellent. Be prepared unpredictable weather as the forecasts for this region appear to be somewhat inaccurate. As for skiing Snowshoe is a great Ski Area for the East and for as far South as it is. Yes, there is ice, and runs are shorter than out west; but they have done a very good job with having enough lifts and areas for the number of skiers that were there. If you're advanced make sure Western Territories is open before you go. You might want to consider getting there in a 4 Wheel Drive or All Wheel Drive vehicle or at least a Front Wheel Drive Vehicle with newer All Season Tires. Phone service for AT&T subscribers was very good, but once you leave there ski area coverage drops to zero for nearly 100 miles in the surrounding region, so don't depend on your cell phone if you need to call for help before you getting there or just after you leave.

Great location!

"Excellent place to stay!"

This is an excellent place to stay for a visit to Snowshoe. The description is very accurate - the condo is very clean, comfortable and well equipped. Chris is very responsive and provides detailed directions and other information which is very helpful. The wi-fi works well, which is important as there is poor/no cell signal at Snowshoe and surrounding areas. The unit is near the end of the lodge, but you can park very close to an entrance near the condo which is convenient. It has a nice view and there were no issues with noise during my short stay. I highly recommend this condo and hope to have the opportunity to stay there again in the future.

"Well set up and well-stocked!"

This place is well set up and well-stocked for the maximum number of visitors in the listing. The room has a great view of the mountain. There is a very small washer-dryer with this unit that is functional. The unit is near the end of the hall, so foot traffic is a little less than it would be on the interior. There is no ski-locker for this unit, so skis must be stored in the room. This unit is in Mountain Lodge, which is a little dated and worn, but the ski-in ski-out access is excellent. Be prepared unpredictable weather as the forecasts for this region appear to be somewhat inaccurate. As for skiing Snowshoe is a great Ski Area for the East and for as far South as it is. Yes, there is ice, and runs are shorter than out west; but they have done a very good job with having enough lifts and areas for the number of skiers that were there. If you're advanced make sure Western Territories is open before you go. You might want to consider getting there in a 4 Wheel Drive or All Wheel Drive vehicle or at least a Front Wheel Drive Vehicle with newer All Season Tires. Phone service for AT&T subscribers was very good, but once you leave there ski area coverage drops to zero for nearly 100 miles in the surrounding region, so don't depend on your cell phone if you need to call for help before you getting there or just after you leave.

"Nice and quiet!"

This is an excellent place to stay for a visit to Snowshoe. The description is very accurate - the condo is very clean, comfortable and well equipped. Chris is very responsive and provides detailed directions and other information which is very helpful. The wi-fi works well, which is important as there is poor/no cell signal at Snowshoe and surrounding areas. The unit is near the end of the lodge, but you can park very close to an entrance near the condo which is convenient. It has a nice view and there were no issues with noise during my short stay. I highly recommend this condo and hope to have the opportunity to stay there again in the future.

"Great place to stay!"

Great place to stay

"Overall nice"

Nice condo. It would have been nice to know there was no air conditioning before booking. One bedroom was almost unbearable to sleep in. I guess these are more for winter guests. Condo wasroomy enough for 3. The 2 bathrooms were definitely a plus. Overall a good experience.

"Fantastic location and great value!"

Fantastic location, great value for money!

"Would stay here again!"

We're frequent renters in Mountain Lodge and Chris's place rates up there: nicely appointed and updated (new carpet and furniture) as shown! Beds and sleeper sofa comfort are about what you'd expect for being away from home. Kitchen has what you need and was as shiny and clean as the whole place. In short, we appreciated Chris allowing a one night rental and you can't beat the value of staying in ML (location at top of Ballhooter lift!). This unit is at far end, but on ground floor, and with luggage cart it's no big deal (if you mind the walk then what are you doing at place like Snowshoe anyway?..ha,ha) We definitely would stay here again and recommend it to you.

"Clean, cozy and centrally located!"

This condo was clean, cozy and centrally located. The kids loved the indoor play area and arcade and the adults loved the convenience of having the slopes right out the back door.

"Had a blast!"

Had a blast.

"Great value"

Great cost for a few day getaway.

"Would book again!"

Clean, convenient, and exactly as described. Would book again.

"All too well!"

This is a great location right next to the slopes. Dining and drink options also very close. Accommodations were clean and well stocked.

"Great location at Snowshoe!"

Great location at Snowshoe - right at the top of the slopes and next to the Village. Comfortable accommodation (it's just as advertised, a wee bit tight for six guests).

"Perfect!"

This condo was perfect and all that we needed for a midweek stay. The rooms were great and it was very clean. It’s extremely close to the village and the lifts and very comfortable. It would be difficult to fit more than 4 comfortably but other than that it was all that you can ask for!

"Just like it was described."

Just like it was described. It has a nice location to the slopes and to the village. The master bedroom is quite large with a beautiful view of the mountains. It was nice to be on the ground floor. The unit is at the opposite end for where you exit to ski or go to the village but you’re in doors and warm as you make that track. It’s also located by an exit to the parking lot so your right there no need to exit through the main lobby. If you follow the instructions for arrival and check in it is a breeze. The guards at the gate were expecting us and were very helpful as were the front desk. The kitchen was nice and has most everything. If you cook with a crockpot bring one. Also if you haven’t been to Snowshoe before and plan to cook bring most of what you need. Wildcat Provisions does have a lot but they are expensive.

"Convenient!"

Really enjoyed staying here. It's a really convenient spot. It's walking distance to the ballhooter lift and there's a small grocery store right across the street. Since we wanted to cook most of our meals, this was really convenient. We had 6 adults and I felt the space fit our needs well.

"Great place!"

Great Place!! Definitely would stay here again!

"Comfortable and convenient location!"

Comfortable and convenient location for activities at Snowshoe.

Don't stay anywhere else!

"Location is perfect!"

Location is perfect to be able to walk to the Village and to the Basin side lift. 2 bedrooms and 2 baths worked perfectly for the group of 4 that were a part of my group.

"Made for a nice holiday weekend!"

Close to the Village, clean, made for a nice holiday weekend.

"Quite and a cozy stay!"

We booked this place for our family getaway over the long weekend and it was a pleasant stay there with all the arrangements nicely done. The house was absolutely clean with all sheets and linen perfectly set up. The view is exactly as described in the site. I would recommend this to all traveling to snowshoe for quite and a cozy stay.

"Had a great stay!"

We had a great stay. The condo looked newly remodeled. The condo was close to the lift so we could take breaks. The village and split rocks were just steps away. The storage lockers near the lift were a plus. The lockers were great for drying our gear and we didnt have to drag gear through lodge.

"Guy's Trip"

This place fit our needs perfectly (five guy snow ski trip). We were looking for a ski in/out location and this was great - right at the top of the ballhooter lift. And it's only about a 3-6 minute walk to the village if you want Starbucks, dining options, or equipment rentals. It is nothing fancy but we were there to ski not to relax in our lodging so it was well suited for us. First floor access makes for easy in and out for luggage, etc. The only negative was that as soon as we walked in it smelled very very strongly of curry and the smell never dissipated the whole weekend we were there. Other than that it worked out very well for us.

"Definitely recommend!"

Definitely recommend

"Great Vacation!"

This was one of the best vacations we've ever had. Conditions weren't always great, so we would just come back to the room for a little bit when we had to stop skiing. Great location, two full masters, and a fully equipped kitchen. Several restaurants and bars were feet away.

"Really enjoyed staying here!"

Really enjoyed staying here. It's a really convenient spot. It's walking distance to the ballhooter lift and there's a small grocery store right across the street. Since we wanted to cook most of our meals, this was really convenient. We had 6 adults and I felt the space fit our needs well.

"Really enjoyed staying here!"

Really enjoyed staying here. It's a really convenient spot. It's walking distance to the ballhooter lift and there's a small grocery store right across the street. Since we wanted to cook most of our meals, this was really convenient. We had 6 adults and I felt the space fit our needs well.

"Quiet end of bldg!"

The location is primo and unit ML190 is very comfortable, nice couches and chairs for relaxing after a day on the slopes. The beds are in great shape and the kitchen has what you need to cook-in lunches and dinners. ML190 is at the quiet end of the building so less noise from fellow guest's comings/goings. Easy access to the slopes without having to climb up or down any stairs!

"Great spot!"

Great spot right on top of the mountain. Easy access to slope and village.

"Great view!"

Beautiful view of the mountains with easy access to the slopes and shuttle service on the mountain.

"Nice condo!"

Great experience here 🙂 The view is wonderful and I love how it's slope-side, the location in general is just awesome. Staff was awesome as well, very polite and professional. Not to mention, the owner is amazing and so nice. My family came for the weekend as well and we had a truly delightful time, everyone enjoyed themselves in Snowshoe. Since we had the family there, it was also really great how the condo was on the first floor, not having to deal with stairs or elevators or anything with the kids and my grandma in her wheelchair. Nice place to stay at while in Snowshoe for any tourist, I'd definitely recommend 🙂

"Best Place"

I really enjoyed my vacation with my family at Snowshoe. This is our first time at Snowshoe. It was really a beautiful place. The view was absolutely breathtaking. Best place to snowboard and I am happy that I stay there in this condo. We stayed on the first floor of the building and it was convenient for us to move easily because there was no elevator to contend with. Great views, Clean rooms, and convenient location. The Owner and the staff of this condo were so well behaved. They were so friendly but professional. They know very well how to behave. I go there with my car and no hassle with that. They provide good parking facilities. Amazing place. Will definitely go there again and sure I will stay there without any hesitation.

"We Had A Blast"

I really enjoyed my stay at Mountain Lodge...especially because of the great location. We loved being slope-side. The owner was easy to work with, the staff was very friendly. My family needed a place to unwind for the weekend, and we had an amazing time at Snowshoe, West Virginia.

Being on the first floor with no elevators to contend with made it even more comfortable. This is a perfect place to spend a weekend. I definitely recommend.

"Wonderful Experience"

The location was great, we enjoyed the convenience of being slope side. I really loved it that the owner was easy to work with and also the staff were friendly. I and my family had the condo for just the weekend and it was really a great time for us. We enjoyed our stay in snowshoe, West Virginia. We stayed on the first floor of the building and it was convenient for my family, there was no elevator to contend with. I totally recommend this guys to anyone who needs wonderful services. Keep the good work guys!!!

"Fantastic View"

My family and I had a very amazing time at Snowshoe due to the hospitality we received from the staff and community. We came for a weekend getaway and thoroughly enjoyed our stay. The view was quite exciting and being slop-sided was a plus. The owner was friendly as well and answered any of our questions along with addressing a small situation. I highly recommend this condo.

"Fantastic View"

My family and I had a very amazing time at Showshoe due to the hospitality we received from the staff and community. We came for a weekend getaway and thoroughly enjoyed our stay. The view was quite exciting and being slop-sided was a plus. The owner was friendly as well and answered any of our questions along with addressing a small situation. I highly recommend this condo.

"Amazing Experience"

I really enjoyed my stay at the Condo especially because of the great location, the convenient slope-side. The owner was easy to work with, the staffs were friendly. I and my family needed a place to wind off for the weekend, and we had an amazing time at Snowshoe, West Virginia. Been on the first floor with no elevators to contend with made it even more comfortable. This is a perfect place to spend a weekend. i definitely reccommend.

"Great Location!!"

We had a blast at Snowshoe, even though it was early-season conditions. I like that this unit is on the end - next to the parking lot! We did not have to deal with elevators! Plus, the building seemed to be quieter on the end that this unit is located in. Great views of the mountains! Would definitely stay here again!

"Best Place.."

I really enjoyed my vacation with my family at Snowshoe. This is our first time at Snowshoe. It was really a beautiful place. The view was absolutely breathtaking. Best place to snowboard and I am happy that I stay there in this condo. We stayed on the first floor of the building and it was convenient for us to move easily because there was no elevator to contend with. Great views, Clean rooms, and convenient location. The Owner and the staff of this condo were so well behaved. They were so friendly but professional. They know very well how to behave. I go there with my car and no hassle with that. They provide good parking facilities. Amazing place. Will definitely go there again and sure I will stay there without any hesitation.

"Loved the view..."

We had a blast at Snowshoe, even though it was early-season conditions. I like that this unit is on the end - next to the parking lot! We did not have to deal with elevators! Plus, the building seemed to be quieter on the end that this unit is located in. Great views of the mountains! Would definitely stay here again!

"Wonderful Experience"

The location was great, we enjoyed the convenience of being slope side. I really loved it that the owner was easy to work with and also the staff were friendly. I and my family had the condo for just the weekend and it was really a great time for us. We enjoyed our stay in snowshoe, West Virginia. We stayed on the first floor of the building and it was convenient for my family, there was no elevator to contend with. I totally recommend this guys to anyone who needs wonderful services. Keep the good work guys!!!

"Great choice of condo for vacation in Snowshoe"

Great experience here 🙂 The view is wonderful and I love how it's slope-side, the location in general is just awesome. Staff was awesome as well, very polite and professional. Not to mention, the owner is amazing and so nice. My family came for the weekend as well and we had a truly delightful time, everyone enjoyed themselves in Snowshoe. Since we had the family there, it was also really great how the condo was on the first floor, not having to deal with stairs or elevators or anything with the kids and my grandma in her wheelchair. Nice place to stay at while in Snowshoe for any tourist, I'd definitely recommend 🙂