Cancellation Policy

By on May 10, 2014

 Cancellation PolicyCancellations made greater than 30 days prior to check-in will receive 100% refund less cancellation fee ($50). There are NO REFUNDS for cancellations made within 30 days of check-in. If you are concerned about weather, lack of snow, job uncertainty, illness, family emergency, etc., we highly suggest that you consider travel insurance so that you will not lose your money in the event that you have to cancel (due to a covered event) within the 30-day check-in window.

Please note that Mountaintop Condos cannot initiate a cancellation on your behalf. If you need to cancel a reservation, please make sure to initiate that cancellation via the channel that you used to book. For example, if you booked with us through AirBnB, you would need to contact them to cancel. The same goes for Booking.com, Expedia, VRBO, HomeAway, etc. Contact numbers for those channels are listed below:

AirBnB: (855) 424-7262
Booking.com: (888) 850-3958
Expedia: (877) 227-7481
HomeAway: (877) 228-3145
Hotels.com: (800) 807-6641
TripAdvisor: (781) 800-5000
VRBO: (877) 228-3145

Looking for Other Options?

Our condos not the best fit for you or your family? That’s OK…we totally understand. Try checking this list of Snowshoe properties listed on HomeAway. There you will find a large variety of privately-owned lodging accommodations that can surely fit anyone’s needs.